Patient Info

Covenant House Incorporated is a Federally Qualified Health Center (FQHC) and receives federal funding to help offset the cost of providing care to patients on a sliding fee scale. Eligibility for the sliding fee discount is determined by documented annual income and family/household size. Patients with a documented annual income below the federal poverty level (FPL) are eligible for a sliding fee discount on all services we provide.

Patients with income at or below 100% of the federal poverty level (FPL) are charged a nominal fee; however, no established patient will be refused services due to inability to pay. Patients unable to pay the discounted fee at the time of service will be required to sign a payment plan agreement.

Determining your eligibility for the sliding fee discount requires verification of your income. This information must be updated at least annually to continue your participation in the program. This information is only used to calculate your discount and is kept completely confidential.

Sliding fee discounts for essential services are offered based upon family size and income. Proof of income is required. You may apply for sliding-fee discount at the front desk.

How do I qualify?

If you wish to apply for the Sliding Fee Discount you MUST show proof of gross annual income for all immediate family members living in your household. Gross income is ALL income from ALL sources before taxes.

Acceptable Income Documentation for Sliding Fee Application Includes:

  • Paycheck Stubs (Your household’s paycheck stubs for the most recent three (3) weeks.)
  • Notarized Document from Employer (stating work frequency, salary per hour/week and number of hours worked.)
  • Unemployment Benefit Summary Letter (if applicable)

Sliding Fee Schedule


Covenant House Inc. accepts MOST insurances. Below is a Partial Listing of insurances we accept.  Please contact us prior to your appointment to confirm your insurance.

  • Commercial
    • Aetna
    • Blue Cross/Blue Shield
    • Keystone Health Plan East
    • Independence Blue Cross -Personal Choice
    • United Healthcare
  • Medicaid
    • Aetna Better Health
    • Health Partners
    • Keystone First
    • United Healthcare
  • Medicare
    • Cigna Health Spring
    • Health Partners – Senior Partners
    • Keystone First – VIP


After Hours Care

Did you know that Covenant House Inc. offers after hours coverage to our patients?  That’s right! A physician is always available by phone after hours for both adults and children.  He/she may be reached by calling the number of the office.  All phones are forwarded to an answering service at the close of each business day, on weekends and holidays.  Our goal is to always provide access and even expand access to your providers so you always can reach CHI when you need us most!  We’re here to care for you – 24 hours a day, 7 days a week, 365 days a year.  If you have a medical emergency after business hours and need assistance, please call (215-844-1020) and you will be connected with a medical provider on-call.

  1. Careers

Are you ready to join a family friendly organization that’s dedicated to improving and caring for our Northwest Community if so, Covenant House Incorporated wants you?

Equal Opportunity Employer

Covenant House an Equal Opportunity Employer. CHI does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin or any other basis prohibited by applicable law.

Covenant House Incorporated is seeking qualified professionals to join our team. 

Please send your resume to:

Covenant House Inc.

Attn: Human Resources

251 E. Bringhurst Street

Philadelphia PA  19144

Fax: 215-844-270


Equal Opportunity Employer


 251 East Bringhurst Street Philadelphia, PA 19144

Your Community Health Professionals

(215) 844-1020


© 2023 Cyberhood